Return Policy

Flowcards by Never Before Seen Group Pty Ltd Returns Policy

Last updated: April 17, 2024.

We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.

If you’re looking to return or exchange your order, we offer returns within 0 days of purchase. Please note:
Return Process
To return an item, email us at [email protected] with your Order Number and return reason and our support team will be happy to assist you with the next steps.
Refunds
After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 7 days from the receipt of your item/s for your return to be processed.
Questions
For questions relating to our returns policy, please contact us at [email protected]